Privacy policy

GRAVELLO — PRIVACY POLICY

At Gravello (“we”, “our”, “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit gravello.in or make a purchase.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Email address
Phone number
Billing & shipping address
Payment details (securely processed by payment gateways)

b. Technical Information

IP address
Device & browser information
Cookies and tracking data
Website usage analytics

c. Order Information

Products ordered
Transaction details
Order history

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate regarding orders, deliveries, and support
Improve our website, services, and customer experience
Prevent fraudulent activity
Comply with legal requirements

We DO NOT sell or rent your personal information to any third party.

3. Sharing Your Information

We may share information only with:

Courier Partner (BlueDart) for order delivery
Payment gateways for secure transactions
Analytics tools for improving user experience
Legal authorities, if required by law

All third-party partners follow strict privacy and data protection practices.

4. Cookies & Tracking

Gravello uses cookies to enhance browsing experience, store preferences, and analyze website traffic.
You can disable cookies in your browser settings, but certain website features may stop working.

5. Security Measures

We implement industry-standard security practices to protect your data from unauthorized access, alteration, or misuse.

6. Your Rights

You may request:

Access to personal data
Correction of incorrect information
Deletion of your data (unless required for legal reasons)

7. Contact Us

Email: info@gravello.in
Phone: 8824434488
Address:
4/11, Jain Dental Care, Vidyut Abhiyanta Colony, Sector-4, Malviya Nagar, Jaipur, Rajasthan, 312601